![]() You'll get a virtual switchboard, unlimited calls, performance monitoring tools (call recording, analytics) and integrations with other business software. Quicktalk includes the essential telephone tools for small businesses. Quicktalk offers softphone software and a virtual telephone number for three users. Quicktalk: the ideal softphone for small business A Smart IVR with voice recognition is also available. Let me know what you think.ADVANCED $54/month/user: All the functionalities of the BUSINESS package, with Power Dialer for prospecting, Nearest Numbers, and voicemail drop. I use it through Fusion's "Unity" function and it looks like it is native! I believe I needed to install Virtual Audio Cable for the sound to work correctly. I have been using CIPC through VMWare Fusion and it worked quite well. Thanks for the info on X-Lite and Bria, I may try out these options. However, don't get me started with CUP/Exchange calendar integration and CUP not supporting SAN certificates with multiple hostnames on Exchange. I believe Exchange Voicemail in Jabber would work with Presence integration though (which is puzzling but I guess it is because you can do all of those XCP external integrations in CUP. Plus we use Exchange UM for our Voicemail so not sure how that would integrate with Webex Connect. Would be cool if history was built in like CUPC or Lync, doesn't require going to Finder to view, and messages would archive on server. Jabber 8.6 Release Notes says that Jabber is not supported with NAT without VPNĪlso the Chat History is weak on Mac, and none existent on iPhone. ![]() I assume that you need to be connected to VPN in order to have connection to CUCM to use the CSF device. I have no desire for Phone Services or Voicemail integration so it is annoying that it always says at the bottom of the buddy list "Server or port unreachable". It is a pretty seemless login/logout from iPhone to Mac and Mac to iPhone though, which I appreciate. (Do not like how you cannot be logged into both though, not a big deal, Archives of chats are my biggest concern). I love the new iPhone app that was just released as well. I love it for creating Instant Meetings - It sends an email instantly to me that I can forward to attendee's right away (most of time not with contacts otherwise I would do it that way). ![]() Hopefully they fix this because it makes it hard for us engineers to test Presence integration during installs. Once I tested I had to rinse-repeat to get my Webex Connect back because that is what we use internally. To get around this I used AppCleaner to remove Jabber, re-download from Cisco, and re-install, this time selecting the Presence option. There appeared to me, that there was no way to re-run that original wizard (I looked all around in the package contents.) and select Cisco Presence instead of Webex Connect. My only complaint is that I originally had Jabber for Mac installed for Webex Connect integration. I think this may be because the XCP Directory Service on both CUP servers will not start (not sure why because I do not seem to need it). For some reason the directory service said it failed yet I could search for people in the directory and it worked fine (strange.). It seemed to work ok (I was using VPN as well). ![]() I just tried out the CUP integration with Jabber for Mac with my customer with CUCM 8.6.2(a), CUCXN 8.6.2(a), and CUP 8.6.1 HA. Though it is a shame that he would need to have Webex Connect to do this just to be able to login to Jabber. I belive he could use a Webex Connect account, IPSec VPN, and a CSF device in CUCM to achieve what he is looking for. In the mean time I will check some archived notes to see if Cisco is going to have a telephony-only soft client capability on Mac (like CIPC). Probably will post it over the weekend or some time next week. I bought it to do a full test and to get video working with my 9900 series phones. Bria is like the enterprise version of the client. I just recently did some testing with CounterPath Bria on the Mac. The main drawbacks to X-Lite is the limits on audio and video CODEC options and the latest version I test on Mac (X-Lite 4) had an advertisement window. It is somewhat dated (and on Windows) but I have ran a recent version of X-lite on Mac and the setup is the same. I did a write up on X-Lite and adding it to CUCM. In the past I have used Counter Path X-Lite on the Mac. At one point in time I recall seeing some chatter that CIPC was going to be ported to Mac when 8.0 came out. It doesn't appear to work in that manner.
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